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"It is
estimated that EAPs recover $5 - $7 for every dollar
invested."
Employee Assistance Professionals Association
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How Synchrony can help your organization...
Substance abuse, emotional, marital, family and other
related problems affect job performance, employee health,
and the quality of life. Organizational impact includes:
- Excessive absenteeism and tardiness
- Accidents both on and off the job
- Increased health benefit claims
- Work group conflict
- Overall lower productivity
- Violence in the workplace
Such problems are resolvable and the legitimate concern
for employers. Productivity improves when problems are
identified early and treated. EAP serves as a valuable
resource offering responsible intervention services for
employees, covered family members, and the organization.
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Employee
Services
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Assessment - Your employees and their family members
can receive a thorough evaluation from a licensed or
certified professional regarding personal problems
Short-Term Individual and Family Counseling - When
short-term counseling is warranted, counselors can work
with the employee and their family members for up to six
counseling sessions.
Referral - When a referral is needed, Synchrony staff
will act as a case manager, making an appropriate
referral, assisting with insurance
pre-authorization (when needed), and following
up with the employee to ensure that the referral
was successful. Synchrony has a large database
of providers, support groups, and
other useful services.
Resource Materials - Synchrony has a wealth of
educational literature and bibliography information to
share with employees and family members. |
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Organizational
Services
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Synchrony is different than many employee assistance
programs. We view the organization, not just individual
employees, as our customers. This translates into
supervisory coaching and consultation as well as
assistance in change management efforts, group
facilitation, and team building. |
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Crisis
Intervention
Services |
Our staff is available for on-site immediate assistance
in sensitive situations such as the death of an
employee, violence in the workplace -- including
robberies and customer violence, and downsizing or other
major changes. |
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Training
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Synchrony provides monthly training seminars on a
variety of supervisory, human resource, and
interpersonal skills at our Iowa City facility. Topics
include:
- The New Supervisor
- Working With Difficult People
- Interviewing and Selection
- Progressive Discipline
In addition, we can come to your site to provide
requested training to your work group. This can be one
of our standard courses or something customized to your
organization. |
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Program
Implementation
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Starting your EAP is easy:
- Meeting with employees - we will meet with employees to
give them a brief orientation to our services.
- Supervisory training - outlines how to recognize and
deal with poor performance in the workplace and how to
utilize the EAP when dealing with problem employees.
- Ongoing promotion - we will provide posters, flyers,
and a quarterly newsletter to HR staff that includes the
schedule of our supervisory training sessions.
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The
Bottom Line
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Substance abuse, emotional, marital, and family problems
affect job performance, employee health, and the quality
of life. The impact on the organization is substantial.
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| Synchrony believes a mentally and physically healthy
employee is an organizational asset. The following
demonstrates the significant savings an EAP can provide:
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A survey of 50 companies indicated that EAPs lowered
absenteeism by 21%, on the job accidents by 17%, and
increased productivity by 14% (Marsh and McLenna).
McDonnell Douglas Corporation completed a financial
offset study demonstrating that over a four-year period,
the EAP was responsible for a minimum savings to the
corporation in excess of $5.1 million.
EAP
saved Control Data Corporation $635,000 annually
through early substance abuse intervention. |
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